The Association may from time to time carry out repair works in the property which are deemed to be the tenants’ responsibility. If this is the case the cost of the work will be charged to the tenant.
If the repair work is necessary through misuse, neglect or wilful damage by you, your household or visitors you will be charged for the full cost of this repair. It may be possible for these repairs to be carried out by the tenant, but they must be completed to an agreed timescale and standard.
it is also important to remember that neglect and damage to the property are both grounds for the Association to seek to regain possession of the property through the courts.
The Association may also recharge tenants for reasonable costs incurred when they request maintenance to be carried out but no fault has been found. This is more likely to occur when requesting a repair to the gas appliance and the gas meter is switched, a thermostat is too low or a time clock is not correctly set.
The Association is sympathetic to tenants who have to pay for repairs they are responsible for through acts of vandalism or crime. This would most likely include broken window panes and damaged doors and windows. Although the tenant is still required to pay for the costs of the repair, agreement can be reached to pay to cost over an agreed timescale in instalments. The Association will require a PSNI crime reference number when to initial report is made to the office. In cases of crime or vandalism which are likely to result in a conviction by the PSNI through the courts, the Association will carry out the repair in full and attach the costs onto the criminal proceedings.