Important Notice – Notification of Temporary Office Closure/ Update of our Services
As a result of Government advice, it will be necessary to change the way our service to you operates for the foreseeable future. These changes are being made to protect our tenants, our staff and our contractors.
As of today, Wednesday, 18th March 2020, our office will be closed to members of the public.
If you need to contact us, please do so by phoning 028 9074 4055 or by emailing: email@example.com
We will provide further updates of any changes to our services, on our Website, Twitter and Facebook Page.
Website: www.newingtonha.co.uk – click on News then Latest News
Facebook: Newington Housing Association
Current information and advice in relation to Covid-19 is available on the NHS website at www.nhs.uk/conditions/coronavirus-covid-19/
We will continue to provide our normal repair service for as long as possible, however, it may soon be necessary to reduce our service to emergency repairs only. We will advise you of this when you contact us to report a repair. We will also be carrying out enhanced risk assessments for repairs and we will ask if you are self-isolating. If so, we will advise you what will happen, dependent on the nature of the repair and your circumstances.
For any of you that are facing financial difficulties as a result of the Coronavirus emergency or have concerns around rent payments, please contact us. We will be sensitive to your needs and circumstances, at this time.
We are working with the North Belfast Advice Partnership to ensure that the appropriate advice and support is given to anyone who needs it. We would urge you to contact your Housing Officer or North Belfast Advice Partnership on 028 9039 1225, before you apply for any benefits.
We are also working with local charities and service providers to develop a coordinated approach to providing support to families and individuals at this very difficult time. If you do have any difficulties around food, gas and electric top ups or require other assistance, please do not hesitate to contact us, and we will try to get you help.